Privacy Policy

EzziMart.shop Privacy Policy

Effective Date: September 9, 2026

Welcome to EzziMart.shop. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when you visit our website or place an order.

By using EzziMart.shop, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

When you visit our website, create an account, or place an order, we may collect the following information:

Personal Information

Your name
Phone number
Email address
Delivery or shipping address
Billing information
Order details

Payment Information

We may collect information needed to process your payment. EzziMart.shop does not intentionally store complete credit or debit card details on our website. Payment information may be processed through trusted payment providers.

Website Usage Information

We may automatically collect limited technical information, such as:

IP address
Browser and device information
Pages visited
Website activity
Date and time of visits
Referring website

This information helps us understand how customers use our website and improve the shopping experience.

  1. How We Use Your Information

We use your information for legitimate business purposes, including:

Order Processing

To confirm, process, pack, and deliver your orders.

Customer Support

To contact you about your order, answer questions, resolve complaints, and provide customer service.

Order Updates

We may contact you through phone, SMS, WhatsApp, or email regarding your order, delivery, payment, or other necessary service updates.

Website Improvement

We use website usage information to improve our products, services, website performance, and customer experience.

Marketing

With your permission where required, we may send you information about new products, promotions, discounts, and special offers. You can request to stop receiving promotional communications at any time.

  1. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

We use appropriate security practices when handling customer information and limit access to personal information to people and service providers who need it for legitimate business purposes.

However, no website or online transmission can be guaranteed to be completely secure.

  1. When We Share Your Information

EzziMart.shop does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Delivery and courier companies
Payment service providers
Website and hosting providers
Technology and analytics service providers
Customer support services

These providers may only use the information necessary to provide their services.

We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect the rights, safety, or property of EzziMart.shop, our customers, or others.

  1. Cookies and Similar Technologies

EzziMart.shop may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may help us:

Remember your preferences
Keep products in your shopping cart
Improve website performance
Understand website traffic
Provide a smoother shopping experience

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

  1. Your Privacy Choices

You may contact us if you want to:

Ask about the personal information we hold about you
Correct inaccurate information
Update your contact or delivery information
Request assistance regarding your personal information
Stop receiving promotional communications

Some information may need to be retained when required for order records, legal obligations, fraud prevention, accounting, or other legitimate business purposes.

  1. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, preventing fraud, and meeting legal requirements.

When information is no longer required, we may securely delete or anonymise it.

  1. Third Party Websites

Our website may contain links to third-party websites or services.

EzziMart.shop is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

  1. Children's Privacy

EzziMart.shop is a general shopping website. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so we can review and take appropriate action.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we handle your information.

  1. Contact EzziMart.shop

If you have questions about this Privacy Policy, your personal information, or our privacy practices, you can contact us directly.

EzziMart.shop

Email: ezzimart59@gmail.com

Phone / WhatsApp: +92 340 5355291

Website: EzziMart.shop

We appreciate your trust and are committed to providing a secure and reliable shopping experience.

Thank you for choosing EzziMart.shop.